Privacy Policy

Effective Date: 08/01/2025
Pharmacy One

Address: 11600 15 Mile Rd Suite 2, Sterling Heights, MI 48312
Phone/Text: (586) 328-0253

SMS/Text Messaging Security Notice:

Please be aware that standard text messaging (SMS) is not a secure method of communication and may be intercepted or accessed by unauthorized individuals. We recommend avoiding the transmission of personal health information (PHI) via SMS whenever possible.

We value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information—especially in relation to SMS communications. By providing your phone number and opting into SMS messaging from Pharmacy One, you agree to the terms outlined below.

1. What Personal Information We Collect

When you interact with us—either through our website forms, prescription services, or SMS opt-in—you may provide personal information including:

Full name
Mobile phone number
Email address
Date of birth (if needed for pharmacy services)
Health-related data for prescription fulfillment
Any information you voluntarily submit via SMS

2. How We Use Your Personal Information

We use your information strictly for the following purposes:

To communicate with you regarding your prescriptions, refills, appointments, or pharmacy-related services
To send appointment reminders, delivery confirmations, or health-related updates
To respond to your questions or customer service requests
To comply with legal, regulatory, or reporting obligations

3. Who We Share Your Personal Information With

We do not sell, rent, or share your personal information—including SMS consent—with third parties or affiliates for marketing purposes.

SMS consent is not shared with third parties.

We may share your personal information only under the following conditions:

With healthcare providers or insurance companies involved in your care, when necessary
With service providers that assist us in delivering SMS messages or managing data.
When required by law, regulation, or legal process

4. SMS Messaging Consent and Privacy

By providing your phone number and opting in text messaging, you agree to receive SMS messages from Pharmacy One. These may include appointment reminders, refill alerts, prescription status alerts, health marketing messages, conversational messages, or important pharmacy updates.

We will never share your SMS consent with third parties or affiliates.

You may opt out at any time by texting STOP to our number or by contacting us directly.

5. Access and Location of This Policy

We make this Privacy Policy easy to find:

This Privacy Policy is included in the footer of every page on our website for quick access

6. Contact Us

If you have any questions about this Privacy Policy or your information, please contact us at:

Phone/Text: (586) 328-0253

Address: Pharmacy One
11600 15 Mile Rd Suite 2, Sterling Heights, MI 48312